Apple offers service of free battery replacement to a few of its users. 

Apple offers service of free battery replacement to a few of its users. 

It’s a piece of good news for iPhone users! iPhones whose batteries are impacted can now be changed for free, but the users need to pass certain stages. They can approach the Apple Store or an Apple-authorized service center and get the batteries replaced for free. 

 

What is the issue?

Apple has identified some iPhone 11 series handsets where inaccurate estimates of battery health are reflecting for some users.

 

How is this issue affecting iPhone 11 users?

According to Apple, those affected by this bug are facing unexpected battery drain behavior or, in a small number of instances, reduced peak performance capability.

 

Which models are affected?

All the models in the iPhone 11 series — iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max — are affected by this.

 

How is Apple fixing it?

With the rollout of the iOS 14.5, Apple has released a fix for the bug that starts to recalibrate the maximum capacity and peak performance capability of the battery.

 

How to update your iOS?

Go to Settings app > General > Software update > Download and Install.

 

What do to after updating your iPhone to the latest software update

Once the device is updated to iOS 14.5, users will see a message which suggests that the battery health reporting system on their iPhone is recalibrating.

 

How much time will it take to find out if the battery needs replacement or not

Apple says that recalibration of maximum capacity and peak performance capability happens during regular charge cycles, and this process might take a few weeks. Therefore, you will have to wait for some time to know for sure if you are eligible for free battery replacement or not.

 

How will users know if their iPhone’s battery is affected?

In case the recalibration of the battery health reporting system was not successful, users will see a message that reads, “Recalibration of the battery health reporting system was not successful. An Apple Authorized Service Provider can replace the battery free of charge to restore full performance and capacity.”

Source: Times of India 

 

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