Income Tax e-filling portal is usedfor Income tax returns (ITRs), Seeking refunds and more. ( Image: Getty/ Thinstock)
The central government has informed Lok Sabha that software developer Infosys continues to address technical issues through a new e-income tax portal.
Finance Minister Pankaj Chaudhary said the income tax department continues to work with Infosys to expedite resolution when asked about the concerns about the new income tax portal since its launch on June 7, Finance Minister Pankaj Chaudhary said.
“Based on feedback from taxpayers, tax experts and representatives from the Institute of Chartered Accountants of India (ICAI), the Department has taken corrective action through Infosys. Infosys reports that the technical problems observed in the operation of the portal are being addressed on an ongoing basis. fundamentals, ”said the finance minister in front of the lower House .
In 2019, Infosys won a contract to develop a next-generation income tax return system that can shorten the filing period from 63 days to 1 day and accelerate refunds. From January 2019 to June 2021, the government paid Infosys 164.5 crores to develop the portal.
While examining the issues found on the portal, Chaudhary noted that most of the issues reported by taxpayers were due to a lack of specific features or formats, or technical issues. He added that the main functions of the portal are available to taxpayers.
In another part of the question about simplifying the GST mechanism, Chaudhary said that the structure does not process claims for reimbursement. However, the GST mechanism for requesting a refund from the exporter is a streamlined process, he added.
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