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On Tuesday Nirmala Sitharaman, the Union Finance Minister, encouraged Infosys and its co-founder Nandan Nilekani to guarantee that the new income tax e-filing platform did not "let taxpayers down in the level of service being offered." Tweets like "Can't login to New Income Tax Site. Issue with site or issue at my end?" Came in from the users after which
Nirmala sitharaman Twitted “The much awaited e-filing portal 2.0 was launched last night 20:45 hrs. I see in my TL (timeline) grievances and glitches. Hope Infosys and Nandan Nilekani will not let down our taxpayers in the quality of service being provided. Ease in compliance for the taxpayer should be our priority." The Infosys developed app was not up to the mark as expected by the ministry, so such requests have been made.